Referral Program Terms
Effective: November 10, 2026
These terms govern the Account Advocate referral program (the "Program"), operated by BH Solutions LLC, a Tennessee limited liability company doing business as Account Advocate ("we," "us"). They apply to you ("you" or "Partner") when you use a referral link we give you. By using your link to promote Account Advocate, or by accepting a commission, you agree to these terms. They are separate from our Agency & White-Label Partner Terms, which apply only to agency accounts. People you refer who buy from us are our customers and are governed by our Terms of Service.
1. Who can join
You must be at least 18 and able to enter into these terms. We may accept, decline or remove any applicant. Participation may be limited to places our payout provider supports.
2. Your link and tracking
We email you a personal tracking link and the web address of these terms. Tracking and payouts run through a third-party affiliate platform, and your use of that platform is subject to its own terms. A customer is credited to you if they reach our site through your link and make their first purchase within 60 days of that click. If a visitor clicks more than one partner's link, the first link they clicked while the 60-day tracking cookie is active gets the credit, and a customer credited to a partner stays credited to that partner. The platform's records are final unless there is an obvious error. We cannot guarantee that tracking will capture every referral, for example when a visitor blocks cookies or switches devices.
3. Commission
You earn 30% of the Net Sale Amount of each Qualifying Payment. The "Net Sale Amount" is what the customer you referred actually pays us for the Service, excluding sales tax and excluding any amount refunded, credited or charged back. A "Qualifying Payment" is a payment by a customer you referred, for a one-time purchase or a monthly plan, made less than 12 months after that customer's first payment (the "Commission Period"). That includes monthly plan renewals made during the Commission Period.
No commission is paid on your own purchases or those of your household, business or affiliates, on free or fully discounted orders, or on accounts we suspend for fraud or misuse.
4. Refunds and chargebacks
If any part of a payment is refunded, credited or charged back, no commission is paid on that payment. If we have already paid you commission on it, we may deduct that amount from your future payouts.
5. Payment
A commission becomes payable 30 days after the Qualifying Payment, to allow for refunds and chargebacks. We pay monthly through the platform. A payout is made once your payable balance is at least $50; smaller balances carry over to the next month. To be paid, you must first set up a payout method in the platform, including any tax form we are required to collect. We pay in U.S. dollars. Your own bank or payment provider may charge fees on money you receive; those are yours. You are responsible for your own taxes. We may report payments to tax authorities and withhold where the law requires.
6. Rules for your promotion
You agree to all of the following.
- (a) Disclose the relationship. Place a clear disclosure next to every link or recommendation, in the same medium as the promotion: spoken and shown on screen in video, spoken in audio, written in text. For example, "paid link" or "I earn a commission if you buy through this link." Do not rely on a profile page, footer, hashtag pile or "see more" link. "Affiliate" or "commissionable link" alone is not enough. Follow the FTC's Endorsement Guides (16 CFR Part 255) and similar laws.
- (b) Be honest. Say only what you actually believe or have experienced. Do not post fake reviews or testimonials, pose as a customer, or pay for reviews.
- (c) We are document preparation, not a law firm. Do not say or imply that Account Advocate is a law firm, gives legal advice, or that its documents are legal advice.
- (d) No outcome claims. Never promise or imply reinstatement, approval, a success rate or any result from Walmart.
- (e) Cases we don't draft. Do not say we handle account terminations, Trust & Safety, counterfeit, authenticity or fraud matters, intellectual property disputes, DMCA notices or fund-recovery claims. Do not recommend a specific attorney or firm in connection with us.
- (f) No Walmart affiliation. Do not suggest that Walmart sponsors, approves or endorses us. Use "Walmart" only to describe the marketplace.
- (g) No spam. No unsolicited bulk email, text messages or direct messages, and nothing sent in our name. Follow CAN-SPAM, TCPA and platform rules.
- (h) Protect our name. No ads on "Account Advocate" or close variations, no look-alike domains or social handles, and no coupon or deal sites unless we agree in writing.
- (i) No credentials or sensitive data. Never ask a seller for Walmart login details or collect their personal information on our behalf.
7. Our rights
We set our products, prices and promotions, and we may change or discontinue them. We decide whether to accept an order or decline a case, and a refunded or declined order earns no commission. We may contact and serve customers you refer directly. We may review your promotion and require changes or removal if it breaks these terms. We do not guarantee any number of referrals or any amount of earnings.
8. Changes
We may change these terms or the commission rate by posting the update with a new date and emailing the address we have for you. A change takes effect 30 days after notice and applies only to payments made after that date. Commission already earned is not affected. If you do not agree, stop promoting before the change takes effect.
9. Ending the Program
Either of us can end your participation at any time by email. We will still pay commission you have earned on payments that were not refunded, once it becomes payable and reaches the minimum balance. We may suspend you immediately and withhold commission connected to a breach of Section 6, fraud, self-referral or manipulated tracking. After you leave, stop using your link and our name for new promotion.
10. Your relationship with us
You are an independent party. You are not our employee, agent, partner or joint venturer, and you cannot make commitments for us. Neither side owes the other exclusivity. "Partner" is only a label. You bear your own costs.
11. Your responsibility
You are responsible for your promotion. You agree to indemnify and hold harmless BH Solutions LLC from claims, losses and expenses (including reasonable attorneys' fees) arising from your promotional content, your breach of these terms, or your violation of law, including disclosure rules.
12. Disclaimers and limits
THE PROGRAM IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU ARISING FROM THE PROGRAM WILL NOT EXCEED THE COMMISSIONS PAID OR PAYABLE TO YOU IN THE THREE (3) MONTHS BEFORE THE CLAIM, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS. THIS DOES NOT LIMIT OUR OBLIGATION TO PAY COMMISSION YOU HAVE EARNED UNDER THESE TERMS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING FOR OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
13. Governing law and disputes
Tennessee law governs these terms, without regard to conflict-of-law rules. Before filing a claim, email support@accountadvocate.com and give us 30 days to resolve it. Claims must be brought in the state or federal courts located in Knox County, Tennessee, except that either of us may use small claims court.
14. General
These terms are the entire agreement about the Program. If a part is unenforceable, the rest stays in effect. You may not assign these terms; we may. We send notices to the email address you gave us, and you send them to support@accountadvocate.com.