Security & Privacy

We never touch your Walmart account.

Full-service agencies typically ask for your Seller Center login so they can work directly in your account. We don't, and we never will. You paste your notice and your account details — nothing more. You review the document we generate. You submit it yourself, through your own account, under your own name.

No password requests. No account access. No third party ever standing between you and Walmart.

Payment security

All payments are processed through Stripe. We never see or store your card details directly.

Your documents are generated specifically for you

Every document is produced fresh from what you provide — never reused, never shared with other sellers, never repurposed without your knowledge.

How we use AI

Your documents are drafted with the help of an AI language model provided by Anthropic. The text you paste into a form is sent to Anthropic to generate your draft, as described in our Privacy Policy. We do not use your Case Data to train our own AI models. AI can make mistakes, so check every fact, number and date against your own records and Walmart's own pages before you use a document. You review the document and you submit it yourself.

Real customer data never appears in our marketing

The sample documents on this site are built from fictional scenarios, reviewed and fact-checked before publishing — never from actual customer submissions.

Account Advocate

Account Advocate provides document-preparation services and is not a law firm. We do not provide legal advice or represent sellers before Walmart. You are responsible for reviewing and submitting your own appeal.

Account Advocate is operated by BH Solutions LLC, a Tennessee limited liability company.